Cupisweb
Award-Winning Support Team

We're Here to Help You Every Step of the Way

Whether you have a quick question or a complex problem, our Nigerian support team is always ready to assist — 24/7, 365 days a year.

+234 913 323 7265
[email protected]
24/7 Chat & Ticket Support
Nigeria

How Can We Help You?

Reach the right team directly — Sales, Technical Support, or Billing.

Sales

Need help choosing the right plan? Our Sales team will walk you through every hosting option and find the best fit for your budget and business size.

Mon – Fri: 24 HoursSat – Sun: 9 AM – 8 PM
+234 913 323 7265
[email protected]
Chat with Sales

Technical Support

Get expert help with email setup, cPanel, domains, DNS records, WordPress installation, migrations, SSL certificates, and more.

24/7 Chat & Ticket Support
+234 913 323 7265Mon – Fri: 9 AM – 9 PM
Open a Support Ticket
Open a Ticket

Account & Billing

Need help with your account, invoice, renewal, payment method, or upgrade? Our billing team handles it all — quickly and without stress.

24/7 Chat & Ticket Support
+234 708 288 1194Mon – Fri: 9 AM – 9 PM
[email protected]
Chat with Billing

Get in Touch

Fill out the form and a member of our team will get back to you within a few hours. Or reach us instantly via WhatsApp or live chat below.

WhatsApp (Fastest)
+234 913 323 7265
Email Support
[email protected]
Support Ticket
client.cupisweb.com/submitticket.php
Location

Nigeria (Serving customers worldwide)

Follow us on social media

Send Us a Message

We'll respond within a few hours during business hours.

Thanks! Your message has been sent. We'll get back to you shortly.

Support FAQs

Quick answers to the most common questions we receive.

Log into your client area at client.cupisweb.com and click "Open Ticket". Select the appropriate department (Sales, Technical, or Billing) and describe your issue. Our team typically responds within a few hours.
For live chat and WhatsApp, we typically respond within minutes. For email and support tickets, our target response time is under 4 hours during business hours, and under 12 hours at night or on weekends.
Yes. Our live chat and ticket system are monitored around the clock. Phone support is available Monday–Friday from 9 AM to 9 PM. For urgent issues outside those hours, open a ticket or use WhatsApp.
Absolutely. We offer free website migration for new customers. Simply open a support ticket after signing up and our team will handle the move with zero downtime.
For billing, payments, invoices, or renewals, contact our Account & Billing team at +234 708 288 1194 or open a ticket in the Billing department from your client area.

Prefer to Talk? We're on WhatsApp.

Get instant answers from a real Nigerian support agent — no bots, no waiting queues.

Chat on WhatsApp Open a Ticket