The massive Verizon outage is apparently over, with the telecommunications giant finally announcing that services have been fully restored.
“Verizon engineers have fully restored today’s network disruption that impacted some customers,” Verizon wrote in a post on X. “Service has returned to normal levels. If you are still having issues, we recommend restarting your device.”
It still isn’t clear exactly what caused Monday’s outage. Considering how secretive telecom companies are about such disruptions, we may never find out. Verizon‘s services were down across the country for hours, preventing people from making calls, sending texts, or using their mobile data for much of the day.
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“We know how much people rely on Verizon and apologize for any inconvenience,” wrote Verizon. “We appreciate your patience.”
The news of service restoration came approximately seven hours after Verizon first acknowledged the issue, which impacted customers across most of the U.S. According to crowdsourced tracker Down Detector, nobody in North Dakota, South Dakota, or Wyoming reported being impacted by the Verizon outage. These states were unfortunately in the minority, with many more suffering disruption.
Despite Verizon’s statement, some on social media claim that their service has still not been restored even though they restarted their phone as recommended. It seems some customers will have to continue being patient for a little longer.